Apple Is Killing Its Support Community Forum Next Week
Apple is shutting down its Apple Support Community forum on November 20, ending a user-to-user support platform whose history stretches back to the 1998 launch as the Apple Tech Exchange. The forum is already read-only, and Apple has not said whether the nearly three decades of community posts will be preserved or disappear when the site closes. Here's the full banner notice that's currently…
Apple is set to shut down its Apple Support Community forum next week, marking the end of a user-to-user support platform that has been active since 1998. The forum, previously known as the Apple Tech Exchange, has been a vital space for Apple users to help each other with their Apple products. However, as of November 20, 2026, the site will transition to a read-only state and will no longer accept new posts.
While the extensive history of community posts, spanning nearly three decades, remains uncertain in terms of preservation, Apple has assured that users can continue to find guidance on the official Apple Support site. The company cited a thorough analysis of strategy and customer needs as the reason for deciding to sunset the forum.
This move signals a significant shift in Apple's approach to customer support, as they transition from a community-driven platform to a more centralized support system.
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