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Safaricom outline simple steps on how customers can track data usage

Safaricom has urged customers to monitor their internet data consumption, explaining how subscribers can track bundle usage and avoid unexpected depletion.

  • Safaricom advises customers to monitor data usage via digital platforms.
  • Data charges are based on volume consumed, not online duration.
  • Kenyan customers' data usage increased by 9.4%, average rate per MB dropped by 10.8%.

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