Patient comfort with AI-driven health care hinges on provider oversight
More than half of patients (56%) are comfortable with artificial intelligence (AI) making diagnosis or treatment decisions when their health care provider can change or override them, but that figure falls to just 9% when AI makes those decisions without provider review, according to new data from the West Health-Gallup Center on Healthcare in America. The nationally representative survey of more…
A new survey reveals that while a majority of patients (56%) feel comfortable with AI making diagnosis or treatment decisions when a healthcare provider can change or override them, this comfort drops significantly to just 9% when AI makes those decisions without provider review. The survey, conducted by the West Health-Gallup Center on Healthcare in America, also found that 89% of health care providers have used AI in their work in the past year, but only 20% received formal AI training.
This discrepancy in training rates across different practice settings highlights a potential gap in providers' ability to effectively use AI. Additionally, providers underestimate how comfortable their patients are with AI, with a 20-percentage-point gap between patient comfort and provider estimates. The survey suggests that AI has the potential to improve healthcare, but patients want their providers to be involved in the decision-making process rather than having AI replace them.
Brief written by urgent.news from Medical Xpress's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
