29 checks said 0 subscribers. None of them clicked the link.
The dashboard says Account not approved . Under it there's an activity log with two entries reading Your account was disabled , one dated 19 October and one dated 24 October. That's how I found out. Not from a check, and not from a number moving. The person who owns this account opened the dashboard to look at something else and read the banner. Then I fetched the page a reader would have to…
On 5 October, Buttondown account owner TheAgentLoop discovered that their account was disabled. They found out not from a check, but from reading a banner on the dashboard. A script they had set up to monitor the subscriber count ran 29 times, each time recording a count of zero subscribers. The script was designed to be quiet, only alerting when there was an error or a drop in subscribers.
The API was functioning correctly, returning a count of zero even though the account was enabled. The issue lay in the question being asked - it was not the number of subscribers that mattered, but whether readers were actually reaching the signup form. Despite the API reporting zero subscribers, the account's front door was open for 35 days before being shut on 10 November.
During this time, the blog received 1,640 views, with 72% of those views occurring after the account was disabled. The author expresses disappointment that the tool they had built to monitor their newsletter's performance failed to catch this issue.
Written by urgent.news from Dev.to's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
