Visiting a Spanish hospital? Steve Marshall’s guide to getting it right

Visiting a Spanish hospital for the first time can be intimidating, especially if you don't speak Spanish well. British expat Steve Marshall has shared his practical guide to navigating the Hospital Universitario Costa del Sol near Marbella, where he lives. According to Steve, "Getting older often means more frequent visits to doctors and hospitals.

While appointments at a local health centre may be relatively straightforward, larger public hospitals can be confusing, busy and difficult to navigate, especially when language becomes a barrier."

The hospital, located off the A-7 at kilometre 187, advises visitors to be prepared, know where to go, and ask for help when needed. Having the right paperwork and information on hand can save time and prevent frustration. Steve suggests using Google Translate to create a Spanish version of your medical concerns, or to communicate with the consultant. He also recommends ensuring your mobile phone is charged and carrying water and a face mask.

Upon arrival, use the new entrance at the front of the hospital's extension rather than the former main entrance. Parking is free, and public transport is available if you don't have a car. Look for the desk marked with a Union Jack flag for assistance. Wheelchairs are usually available near the entrance. If you know where you need to go, automated check-in consoles are available.

For patients unsure about their appointment or whereabouts, the Union Jack desk is the best place to seek help. Interpreters are also available upon request. After check-in, follow the directions to your designated waiting room and your room number. When your number appears on the TV screen, it's time for your consultation. Most consultants speak English, but nursing staff may not. Your medical report will be in Spanish, but you can use your phone's translation app to help with communication.