Joburg residents demand improved service delivery accountability

Residents in Northriding and Westbury suburbs of Johannesburg are demanding improved service delivery accountability from the Democratic Alliance (DA) following the party's retention of power in local government elections in 2026. For over five years, Northriding, which falls under ward 134, has faced numerous issues, most notably continuous water cuts and rationing.

In some areas, residents have gone without water for up to seven days. Community member Herman Mpinga expressed frustration, stating that while they respect the democratic process, they expect the new term to bring real accountability and concrete improvements in service delivery. Water shortages remain their top concern, and they insist on proactive leadership, open communication, and constructive collaboration with municipal entities like Johannesburg Water; merely escalating problems is insufficient. They need solutions and visible progress.

In Westbury, also a ward 69, the community faces similar challenges, including water shortages, high unemployment, and gun violence. The DA secured 35% of the votes in this area, compared to 20.1% for the ANC and 15.2% for ActionSA. Community leader Jefferson Jhonson warns that the DA has its work cut out for it if they aim to effect change.

Unemployment is a major problem, and service delivery is described as "putrid." Jhonson hopes and prays that the DA will address these issues and work for the community, tackling crime, unemployment, and improving overall service delivery.