ECG begins nationwide debt recovery exercise today

The Electricity Company of Ghana (ECG) has launched a nationwide effort to collect overdue electricity payments today, Monday, November 9, 2026. This revenue mobilization campaign is set to continue until November 27 and will target residential, commercial, and industrial customers, as well as Ministries, Departments, and Agencies (MDAs) with unpaid bills.

ECG announced the initiative in a notice published on Saturday, November 7, urging those with outstanding balances to settle their arrears promptly to prevent disconnection and additional reconnection fees.

To ensure the success of the operation, ECG has deployed special teams to oversee the process. The company has issued a stern warning to individuals involved in illegal connections, obstructing its activities, or reconnection their electricity supply after disconnection without authorization. Such actions could lead to arrest and prosecution.

For customers who find it challenging to access their electricity bills, ECG has offered assistance by directing them to the nearest ECG office. Additionally, the company has encouraged consumers to settle their outstanding bills via its approved payment channels, including the ECG Mobile App. "Customers with arrears are advised to pay their bills now to avoid disconnection, and payment of reconnection fees," the company emphasized.

Those seeking further information or assistance can reach out to ECG's call center at 0302611611 or contact the company through its social media platforms.