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Safaricom introduces 18 new security checks customers must face during SIM Swap

Safaricom has introduced 18 automated security checks in its SIM card replacement process as it strengthens customer protection against fraudulent SIM swaps.

  • Safaricom introduces 18 new automated security checks for SIM swap protection.
  • Pre-checks assess roaming status, suspicious location patterns, device activity.
  • Adoption of platform reduces fraudulent SIM swaps by 65 percent.

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