Health Ministry to conduct inspections at Gardenia over consumer complaints
PUTRAJAYA: The Health Ministry is awaiting laboratory analysis results and will conduct follow-up inspections at the Gardenia Bakeries (KL) Sdn Bhd factory to verify compliance with the Food Act 1983.
The Health Ministry in Malaysia is set to carry out inspections at Gardenia Bakeries (KL) Sdn Bhd following consumer complaints about unwellness after consuming certain products. This action stems from social media reports and media coverage of alleged health issues following the consumption of Gardenia's Original Classic White Bread and Twiggies Choc-A-Lot.
The Ministry has requested an explanation from Gardenia Bakeries, which claims its internal investigation found no irregularities in production, recipe changes, or non-compliance with standard operating procedures and food safety controls. The traceability of products remains limited due to incomplete batch details and expiry dates, but collected products and packaging are awaiting laboratory analysis.
The ministry emphasizes that Gardenia's internal findings are preliminary and not definitive, and promises to enforce laws if breaches or safety risks are identified. The public is advised against speculation and to seek medical attention if symptoms like vomiting, diarrhea, or discomfort occur after consuming the suspected products.
Consumers can submit complaints through the Public Complaints Management System or the Food Safety and Quality Programme's Facebook page. Gardenia has also initiated its own investigation, meeting with a concerned consumer and collecting relevant products for further examination.
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