M1 hit by data breach

On October 30, Singapore telco M1 disclosed that it had fallen victim to a data breach. The compromised information included customer names, identity card details, dates of birth, mobile numbers, email addresses, and residential addresses. The telco reassured that no payment card details, financial or banking information, or customer account access were affected. M1 affirmed that the breach was contained and that its services and business operations remained unimpeded during the incident.

M1 communicated its commitment to safeguarding the security and confidentiality of the data entrusted to it. The company has been collaborating closely with relevant authorities and third-party specialists on the ongoing investigation. The telco expressed its expectation that customers remain vigilant and exercise caution when interacting with unsolicited communications such as calls, messages, or emails. M1 advised customers to verify the identities of those who contact them through official channels.

Customers were encouraged to stay informed about the situation by the company, which promised to notify affected individuals via email or letter. M1 emphasized its dedication to maintaining the privacy and security of its customers' personal information.