NADRA Announces Free Executive Processing for QC-Rejected Applications

The National Database and Registration Authority (NADRA) has announced a procedure enabling applicants to resubmit identity document applications rejected during quality control (QC) without incurring any extra charges. An official public awareness announcement from NADRA outlined the steps citizens must undertake if their application status transitions to “QC Rejected” following submission at a NADRA Registration Centre or via the PakID mobile application.

According to the authority, individuals can visit a nearby NADRA office to finalize the necessary formalities. Upon completion of these steps by officials, NADRA will resubmit the applications under the Executive category at no cost. Additionally, a separate complaint-based process has been introduced for overseas applicants who submitted NICOP or Pakistan Origin Card (POC) applications through PakID and reside in countries lacking a NADRA centre.

QC Rejected pertains to the Quality Control stage wherein NADRA scrutinizes applications prior to the completion of the identity document issuance procedure. Applicants might encounter the status “QC Rejected” when their application fails to meet this review. NADRA's recent announcement aims to assist impacted applicants in resolving this status and progressing with their identity document processing.

Eligible applicants can complete the requisite procedures and resubmit their applications without an additional fee. To resubmit a QC-Rejected NADRA application, applicants must follow these steps: 1. Visit your nearest NADRA office, irrespective of whether you initially submitted your application at a registration centre or through PakID.

2. Complete the essential formalities by approaching the appropriate officials who will review your case and proceed with the required processing before resubmitting the application. 3. Once you have fulfilled these requirements, NADRA will resubmit your application under the Executive category, with no additional fee incurred. Overseas Pakistanis affected by QC rejection in their NICOP or POC applications can utilize a distinct procedure.

They must visit NADRA’s Complaint Portal at https://complaints.nadra.gov.pk, register a complaint detailing the QC Rejected status of their application, and follow the instructions provided on the complaint portal. After NADRA processes the complaint and completes the necessary formalities, a new application will appear in the "Applications" section of the applicant's PakID account. This new application will be processed under the Executive category without any additional fee.