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Elderly widow seeking husband's pension dismissed after 10-year delay

The Financial Services Tribunal has dismissed an 84-year-old woman’s attempt to revive a complaint over a possible spousal pension, finding that she waited nearly 10 years to approach the Pension Funds Adjudicator.

Elderly widow seeking husband's pension dismissed after 10-year delay

An 84-year-old woman, Mamzwakazi Ntloyile, has been dismissed by the Financial Services Tribunal for attempting to force the Municipal Employees Pension Fund to investigate her claim for a spousal pension. The tribunal found that her complaint was lodged almost 10 years too late, as the Pension Funds Adjudicator had previously refused to investigate her complaint about the cessation of pension payments in 2015.

The tribunal ruled that Ntloyile had known about the non-payment since 2015 but only lodged her complaint with the Adjudicator in October 2025, making her complaint time-barred under the Pension Funds Act.

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