Caltex, Petron begin goodwill payments to motorists over RON95 engine damage
KUALA LUMPUR: Caltex and Petron have begun making goodwill payments to motorists whose vehicles suffered engine damage following complaints of contaminated RON95 petrol.
Caltex and Petron have commenced goodwill payments to motorists whose vehicles experienced engine damage due to complaints of contaminated RON95 petrol, according to New Straits Times. Domestic Trade and Cost of Living Minister Armizan Mohd Ali announced that both companies initiated customer recovery programmes to compensate motorists with verified complaints, with payments based on established criteria and not constituting an admission of wrongdoing.
Affected motorists can submit complete complaints with valid supporting documents to receive compensation. Dissatisfied customers may lodge formal complaints with the Domestic Trade and Cost of Living Ministry, file civil suits, or refer their cases to the Tribunal for Consumer Claims Malaysia.
Brief written by urgent.news from New Straits Times's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
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- No water found in RON95 so far, but Petron and Caltex are offering goodwill payment to motorists with damaged engines malaymail.com
- Caltex, Petron mula bayar ihsan bagi dakwaan kerosakan akibat RON95 freemalaysiatoday.com
- Armizan: Petron, Caltex offer goodwill payments for verified RON95-related vehicle damage claims thevibes.com
- Caltex, Petron begin goodwill payments to motorists over RON95 engine damage - minister malaysiakini.com
