Empty box delivered instead of Rs 22k graphics card; customer wins Rs 10k compensation
Lovish Chadha, a frustrated customer, ordered a graphics card from Amazon but was shocked to find only an empty box upon delivery. After receiving no help from customer service, he escalated the issue by filing a complaint with the consumer commission. The commission ruled that both the seller and Amazon were accountable, ordering a full refund plus compensation for the distress and legal fees…
We haven't written up this one. Times of India has the full story — the link below goes straight to it.
