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Flexport volumes up 40% as headcount grows only 5%

Flexport's CEO says ocean volumes have kept climbing since April and the company is weighing smaller engineering teams as AI speeds up product releases. The post Flexport volumes up 40% as headcount grows only 5% appeared first on FreightWaves .

Flexport volumes up 40% as headcount grows only 5%

Flexport's freight volumes have increased by 40% compared to a year ago, while its workforce has only expanded by 5%, according to founder and CEO Ryan Petersen. The company attributes the growth to artificial intelligence tools utilized in customs, routing, and its engineering teams. In customs, the most regulated aspect of Flexport's operations, AI-generated tariff codes still require approval from a licensed broker before they can be used by U.S. Customs and Border Protection.

Flexport recently released an AI classification tool for customs software, which adds an AI tool for rail, barge, and air routing to its free Flexport Atlas map. The company's Customs Technology Suite was recognized by Time magazine as one of the Best Inventions of 2026. However, AI classification is not entirely autonomous, as it still requires a licensed broker to review and approve the suggested tariff codes.

Written by urgent.news from FreightWaves's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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