AirAsia advises guests to plan ahead as year-end travel peak meets monsoon season
SEPANG, Nov 2 — AirAsia has advised guests travelling during the year-end peak travel period to plan ahead and all...
AirAsia has urged travelers to plan ahead during the busy year-end travel period as the Northeast Monsoon, expected to last until next March, may bring heavy rain and adverse weather conditions that could disrupt flights. The airline warned of potential flooding and delays caused by thunderstorms and advised passengers to stay informed about their flight status.
Guests are recommended to check their flight status via the airline's official website, arrive at the airport with ample time before departure, and use the self-check-in option on the AirAsia MOVE app or the airline's website, with a timeframe of 14 days to one hour prior to the scheduled departure. The airline also advised travelers to allow extra time for airport transfers due to potential traffic congestion and flooding on the roads.
AirAsia urged passengers to keep their contact information up to date to receive important flight notifications and reminded them to check local weather forecasts if traveling to areas affected by severe weather. Malaysian passport holders are advised to download the MyNIISe or MyBorderPass app for smoother immigration at KLIA Terminal 2.
In case of flight disruptions, passengers should check emails for updates or seek assistance through AirAsia's chatbot, Bo. Passengers with mobility issues can pre-book wheelchair services in advance. Cabin baggage allowance is limited to one piece of carry-on luggage and one laptop bag, each not exceeding 7 kilograms. Pregnant passengers must complete additional forms at the counter before boarding. AirAsia will continue to monitor operational conditions and provide updates to affected travelers.
Written by urgent.news from Malay Mail's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.