Malaysia Airlines says customer data may be affected by Amadeus breach
It says the incident involving its airline reservation system provider may have affected certain customer information processed over the past three years.
Kuala Lumpur, Malaysia - Malaysia Airlines has disclosed that some customer data may have been impacted by a cybersecurity breach involving Amadeus, its third-party airline reservation technology provider. The airline confirmed that its own IT systems had not been breached and no evidence of financial information being accessed was found at this time.
Malaysia Airlines stated this in a statement on their website on Saturday, saying that the incident may have affected customer information processed via Amadeus between August 2023 and September 2026. The airline emphasized their commitment to customer privacy and assured that they are handling the situation with the utmost seriousness, in collaboration with Amadeus and relevant authorities.
They advised customers to remain cautious against any unsolicited communications, especially those asking for personal or financial information, as a precautionary measure. Malaysia Airlines reiterated that protecting customers' privacy and information is their top priority and they will provide further updates as more information becomes available.
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