Primark assistant manager sacked after secretly hiding discounted clothes from shoppers
If you have ever gone into Primark during the sales and wondered where all the best bargains have gone, one […]
In February 2025, a Primark assistant manager at the Parque Melilla store in Spain was sacked for secretly hiding discounted items from shoppers. The court found that she was keeping reduced clothes and homeware out of customers' reach so she could purchase them herself, often during her breaks. This practice, known internally as 'Furthers,' involved moving products to less visible areas like fitting rooms.
Two team managers reported the issue to the personnel manager after noticing marked-down goods being placed aside instead of returned to the shop floor. The assistant manager's actions went against Primark's Welcome Handbook, which prohibits reserving merchandise for personal use. The court heard testimony that several staff members had seen or heard the supervisor hiding items, and an electronic record showed her buying discounted items shortly after clocking out for a break.
In September 2026, Spain's High Court of Justice of Andalucía upheld Primark's decision to dismiss the assistant manager, finding that her deliberate actions demonstrated a serious breach of company rules and a lack of trustworthiness. The court rejected her appeal, emphasizing that the financial value of the goods was less important than the loss of confidence between employer and employee.
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