Walmart Canada launches AI shopping assistant Sparky
MISSISSAUGA — Walmart Inc. has brought its AI chatbot Sparky to Canada, more than a year after the retailer first rolled out the shopping assistant in the United States.
Walmart Inc. has introduced its AI chatbot Sparky in Canada, more than a year after launching the shopping assistant in the United States. The chatbot aids consumers in locating and comparing products, as well as aiding in the creation of a shopping list. Andrew Go, Walmart Canada's vice-president of e-commerce, explains that Sparky can address consumer inquiries and assist in generating a shopping list based on a specific budget or occasion like a holiday feast.
Walmart CEO John Furner recently affirmed that the AI shopping assistant will not utilize personal data, such as income or shopping history, to determine individualized prices or conceal lower-priced alternatives. This commitment follows growing concerns among shoppers regarding the introduction of digital price labels and Walmart's ongoing integration of AI technology.
Meanwhile, Loblaw Cos. Ltd. integrated its grocery delivery app into OpenAI's chatbot ChatGPT in February, marking the first such collaboration among grocers.
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