Check-in system malfunction at Incheon airport causes major delays
A check-in system malfunction occurred at Incheon International Airport on Friday, causing major delays in passenger processing, the airport operator said. The malfunction began at 4:30 a.m. in an airline network connecting ticketing systems at the country's main gateway, leading to intermittent connectivity issues at eight airlines at Terminal 1 and five airlines at Terminal 2, according to…
A check-in system failure at Incheon International Airport on Friday led to significant delays in passenger processing, the airport operator reported. The problem began at 4:30 a.m. in a network linking ticketing systems for eight airlines at Terminal 1 and five airlines at Terminal 2, causing intermittent connectivity issues, according to Incheon International Airport Corp. By the afternoon, ticketing had effectively stopped at three airlines - China Southern Airlines, China Eastern Airlines and Air China.
Lines of passengers formed at counters, some expressing frustration that their airlines did not inform them of estimated recovery times despite tight departure schedules. The airport operator attributed the disruption to a glitch in the global network of American aviation service provider ARINC and stated it was seeking solutions.
Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
This story
This is one outlet's version. Read the fullest account.
