Check-in system malfunction at Incheon airport causes major delays
A check-in system malfunction occurred at Incheon International Airport on Friday, causing major delays in passenger processing, the airport operator said. The malfunction began at 4:30 a.m. in an airline network connecting ticketing systems at the country's main gateway, leading to intermittent connectivity issues at eight airlines at Terminal 1 and five airlines at Terminal 2, according to…
On Friday morning, a check-in system malfunction at Incheon International Airport triggered significant delays for travelers, according to the airport operator. The issue emerged at 4:30 a.m., disrupting the connectivity of ticketing systems across airlines at the airport's primary terminals. The malfunction affected eight airlines at Terminal 1 and five airlines at Terminal 2, leading to intermittent service interruptions.
By the afternoon, ticketing became effectively frozen at three airlines - China Southern Airlines, China Eastern Airlines, and Air China. Long lines formed at the check-in counters, with some passengers expressing frustration at airlines that did not inform them of anticipated recovery times despite being close to their scheduled departures.
The airport operator attributed the disruption to a glitch in the global network of ARINC, an American aviation service provider. The operator is currently seeking solutions to resolve the problem and restore normal operations.
Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
