Check-in system at Incheon airport restored after hourslong disruption
A check-in system malfunction that occurred at Incheon International Airport was fully resolved by Friday afternoon, the airport operator said, after causing major delays in passenger processing. The malfunction began at 4:30 a.m. in an airline network connecting ticketing systems at the country's main gateway, leading to intermittent connectivity issues for eight airlines at Terminal 1 and five…
A malfunction in the check-in system at Incheon International Airport caused significant disruption to passenger processing, according to the airport operator. The issue began at 4:30 a.m. on Friday, affecting ticketing systems for eight airlines at Terminal 1 and five airlines at Terminal 2. As a result, ticketing was effectively halted at three airlines - China Southern Airlines, China Eastern Airlines, and Air China.
Passengers faced long lines at check-in counters, with some airlines failing to inform them of expected recovery times despite their approaching departures. By 5 p.m., 38 flights had been delayed, leaving around 1,200 travelers stranded. The airport operator attributed the disruption to a glitch in the global network of American aviation service provider ARINC.
Written by urgent.news from The Korea Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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