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Unilever Cuts Order Processing to 90 Seconds With AI Agents

About 2 million of Unilever’s roughly 20 million annual orders still arrive as emails, PDFs, spreadsheets and photos of paper forms, and each one used to take a person 15 to 20 minutes to key in. A system of five AI agents called NOVA now handles that first step of the order-to-cash process in about […] The post Unilever Cuts Order Processing to 90 Seconds With AI Agents appeared first on…

Unilever Cuts Order Processing to 90 Seconds With AI Agents

We haven't written up this one. PYMNTS has the full story — the link below goes straight to it.

Read the original at pymnts.com →

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