Oura confirms Ring 4 sync bug, but the fix is simple
Oura offers workaround for confirmed Ring 4 syncing bug.
Oura has acknowledged a firmware bug affecting the Ring 4, which prevents the smart ring from syncing with the Oura app. The issue arises specifically after updating to firmware version 2.13.1, and is triggered when a user switches to a new phone after setting up the Ring 4 without completing a factory reset. To resolve the problem, users are advised to put their Ring 4 on its charger, open the Oura app, and wait for the ring to connect.
Oura has recently introduced new health features, Cardio Effort and automatic VO2 Max, to the Ring 3 and Ring 4, but the 2.13.1 firmware update should be avoided until the bug is resolved.
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