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Meta rolls out consumer AI agent in Singapore amid global safety, retail pushback

Muse is free to use with a weekly usage limit, which Meta said is sufficient for most of what people need

Meta unveiled its consumer AI agent, Muse, in Singapore on October 28, allowing users to book restaurants, buy flights, and complete tasks through conversational interactions. The app is free with a weekly usage limit and offers paid subscription plans for more complex work. To operate, Muse needs permission to access users’ online data from services like Gmail, Instagram, and Calendar.

During testing, Muse autonomously handled tasks like checking weather forecasts and suggesting dining reservations. However, the AI agent occasionally requires guidance, such as when it made a mistaken reservation or suggested a closed restaurant. Meta emphasizes that Muse will seek approval before making purchases or sending emails, and users can set limitations like read-only access.

Despite safety measures, the launch of Muse coincides with concerns about AI systems acting unexpectedly and exposing private information.

Written by urgent.news from The Business Times - Companies & Markets's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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