Apple says it will replace iPhone Duo handsets with screen problems
Photos shared online showed faults appearing on the screens of Apple's first foldable device.
Apple has announced it will replace certain iPhone Duo handsets that have developed screen issues just days after the product's launch. The smartphone, the company's first foldable device, boasts a starting price of £1,999 ($2,668) in the UK. Apple has become aware of an issue affecting the inner display on a limited number of units and has advised affected users to reach out to the company for a replacement.
The Duo's debut, which saw long lines outside Apple stores worldwide, underscores the brand's efforts to revitalize its product lineup and compete with foldable phones from rivals. Some owners have shared images showing cracks along the screen's central crease, while others have reported a clicking sound when opening the device.
The iPhone Duo's 7.6-inch (19.3cm) inner display is secured by a central hinge, a complex engineering component that has led to flaws in foldable devices from other companies. Samsung's first foldable phone, the Galaxy Fold, faced a setback in 2019 when reviewers noted broken screens on the devices.
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- Apple responds to iPhone Duo cracked inner screens — what to do if your phone is affected tomsguide.com
- Apple says it will replace iPhone Duo handsets with screen problems kahawatungu.com
- Apple to replace iPhone Duo handsets with screen issues thenationalnews.com
- Apple says it will replace iPhone Duo handsets with screen problems bbc.co.uk
- Apple’s foldable iPhone Duo draws early complaints of screen cracking japantimes.co.jp
