Apple responds to iPhone Duo cracked inner screens — what to do if your phone is affected
Days after the first reports about iPhone Duo cracked inner screens, Apple has finally sent out an official response regarding the issue. Here's what we know.
Just days after the iPhone Duo hit store shelves, early buyers began reporting hairline fractures and sudden cracks forming along the inner display's crease. Apple has confirmed they are actively tracking this issue, acknowledging that it is "aware of an issue impacting the inner display on a small number of iPhone Duo units." The company has provided clear instructions for affected owners: if users experience problems with their iPhone Duo display, they should contact AppleCare for a replacement.
Apple's spokesperson noted that while early user feedback on the Duo has been positive, the company is aware of the display issue and is working to address it. The sudden interest in cracked screen problems for the foldable phone shouldn't be surprising given the technical challenges involved in creating such a complex device. Foldable phones have historically faced durability struggles due to their intricate hinge mechanisms and fragile internal layers.
However, Apple's standard limited warranty typically covers display fractures caused by manufacturing defects, as long as the device hasn't suffered accidental drops or intentional damage. Be sure to contact AppleCare immediately if your phone is affected, and avoid sharing fake complaints that are circulating online.
Written by urgent.news from Tom's Guide's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
