Report online sellers who deliver wrong items, Lagos tells consumers

The Lagos State Government has urged consumers to report online vendors who deliver goods different from what they ordered, as part of efforts to address unfair business practices. The Lagos State Consumer Protection Agency (LASCOPA) gave the advice in a consumer awareness message on Monday, urging residents to speak up when products purchased online fail to meet the descriptions or quality promised by sellers.

Consumers are advised to register complaints with the agency, particularly in cases involving unfair business practices by online sellers, and take action against vendors who fail to fulfil their obligations.

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