TuJu Issues Apologies Over App Disruptions; Promises Fix Within Two Weeks

TuJuProsignal Consortium Sdn Bhd, the developer of the TuJu navigation app, has issued an apology to its users for recent technical disruptions. The company announced on its social media channels that navigation services would be restored within two weeks. Prosignal clarified that the app's issues were internal, and that other features would remain functional.

The company expressed gratitude for user feedback, stating it aided in identifying and swiftly resolving technical problems. This apology comes after Prime Minister Datuk Seri Anwar Ibrahim encouraged citizens to use TuJu as their default highway navigation app, rather than Waze, which is developed in Israel. The government also banned civil servants from using Waze and demanded that the app explain its handling of personal data, threatening a nationwide ban if no response was provided.

The surge in downloads following the Prime Minister's endorsement caught Prosignal off guard, leading to the technical issues. Digital Minister Gobind Singh Deo stated that the government would collaborate with TuJu and another local navigation platform, Pintaz, to enhance their services. As of now, TuJu has been downloaded over 700,000 times.