Safaricom explains why customers cannot opt out of okoa jahazi at the moment
Safaricom has explained why customers cannot opt out of its Okoa Jahazi service after a subscriber complained that she mistakenly borrowed Ksh1,000 instead of the Ksh20 she had intended to request, prompting calls for the introduction of an option to deactivate the service. The telecommunications company addressed the complaint after a customer, Martha Mwaura, took […]
We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.
Also reported by 1 other outlet
- Safaricom explains how customers can access Fuliza na Pochi La Biashara service peopledaily.digital
