‘Govt will track community concerns and hold officials accountable’
The office is intended to give residents a platform to raise concerns.
Deputy President Paul Mashatile announced on Tuesday that the government has established a new Parliamentary Constituency Office (PCO) in Ntuzuma, North of Durban. The office aims to give residents a platform to voice their concerns, seek assistance, and raise service delivery complaints with their elected representatives. Mashatile emphasized that the PCO will track whether the community's concerns are attended to appropriately.
The office will compile reports detailing issues like unreliable water supplies, housing shortages, and crime. When these reports reach the relevant authorities, they will be forwarded to ministers, deputy ministers, or the municipality and provincial government to take action. Mashatile stated, "Those reports, when they reach us, we then take this to relevant ministers and deputy ministers or the municipality and a provincial government to then act because that is an important thing; communities must not raise problems and nothing is done. So, you're going to see a lot of actions arising from those reports we get."
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