Uber doubles down on ChatGPT for workers after last month's layoffs

Uber is making ChatGPT Work available to all of its corporate employees following a recent round of layoffs, according to a Bloomberg article. The enterprise tool, developed by OpenAI, can assist workers in tasks such as preparing meeting briefs, creating presentations, analyzing data and completing workflows across applications.

About 30,000 employees at Uber's offices will have access to the tool, which will integrate with other programs commonly used by employees, such as Slack and Gmail. The rollout of ChatGPT Work follows Uber's decision to lay off approximately 10% of its corporate workforce in a previous layoff earlier this month, with the company citing a desire to reduce management layers and the number of small teams.

CEO Dara Khosrowshahi made the announcement at the time, but did not mention AI as a factor in the layoffs. Some of the laid-off employees had previously reported that AI played a significant role in their jobs, from answering questions in Slack to drafting replies to messages from riders and drivers. Uber previously cited AI as a reason for a separate round of layoffs in July, which targeted its customer service employees.