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SAP lets AI play key role in its certification renewal process

SAP professionals can now renew their certifications through AI-based roleplays. The new service builds on SAP’s revamp of its certification program last year, shifting the focus from rote learning of facts towards real-world use cases. “The evolution of Stay Certified reflects a broader shift already taking place across SAP Certification: moving beyond assessing what someone knows toward…

SAP lets AI play key role in its certification renewal process

SAP now allows professionals to renew their certifications using AI-powered roleplays, marking a shift from rote memorization to practical application. This change aligns with SAP's broader strategy of validating knowledge through real-world use cases. The AI scenarios, available for over 100 certifications, simulate customer interactions with specific knowledge goals.

Immediate feedback is provided to identify strengths and areas for improvement. Unlike mandatory assessments, users can still take standalone quizzes if they prefer. To renew, individuals need a subscription to the SAP Learning Hub, which includes live sessions, hands-on practice systems, and exam attempts. An event-based approach, piloted at SAP TechEd in Berlin, offers on-site hands-on sessions for eligible users.

Industry experts view this move positively, praising SAP's adaptation to rapid technological advancements. However, concerns remain about the fairness and transparency of AI grading, as well as the model's ability to accurately assess real-world application skills.

Written by urgent.news from Computerworld's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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