BBVA surpasses one million customers in Italy after five years in the country
The president, Carlos Torres, says that the bank is opening a new stage in the country, focused on customer loyalty. Read
BBVA has reached a milestone of over 1 million customers in Italy, five years after launching its retail banking services in the country. The bank's president, Carlos Torres, says this success reflects the effectiveness of its 100% digital banking model and marks the beginning of a new stage focused on becoming the main bank for its customers.
BBVA aims to increase customer loyalty and has identified areas to improve, including trust in security, service quality, and solidity. The bank is reinforcing its traditional attributes while maintaining its digital positioning, and is offering a complete range of products and services, including financing, savings, and investment solutions.
Written by urgent.news from Expansion ES's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.