USA: Laws, lawsuits, tax benefits – America argues about tips
Robot baristas are asking for tips, New York is forcing delivery apps to ask. In America, voluntary thanks are becoming a matter of power and are occupying courts - with a signalling effect for Germany.
A cafe in New York, Monkey Cup, has opted out of offering Wi-Fi to its customers, instead encouraging them to read books and socialize. However, when it comes to paying, customers are still faced with a digital screen asking for a tip. The issue of tipping has become a contentious topic in the US, with some consumers feeling pressured to give more due to digital prompts.
According to Michael Lynn, a consumer researcher at Cornell University, many customers are pushing back against the increasing requests for tips, with some restaurants now seeing customers give less or nothing at all. Some businesses, like the restaurant Dirt Candy, have opted out of asking for tips, instead paying their employees a higher minimum wage.
Written by urgent.news from Handelsblatt's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.
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