Surge Of TuJu Navigation App Users Causes Technical Disruptions
Earlier in the week, Prime Minister Anwar Ibrahim encouraged Malaysians to use the locally developed TuJu highway navigation app, rather than Waze, which is based in Israel. Government servants, on the other hand, were banned from using the latter entirely. Due to the recommendation, though, the app was hit by a sharp increase in users. […] The post Surge Of TuJu Navigation App Users Causes…
In a recent development, the TuJu navigation app, which was promoted by Malaysian Prime Minister Anwar Ibrahim, experienced a surge in users leading to technical disruptions. The Malaysian Highway Authority (LLM) disclosed that they are collaborating with the app's provider, Prosignal Consortium Sdn Bhd, to determine the cause of the disruption and restore system stability.
Alongside repairing system issues, LLM is also gathering user feedback on navigation functions, route accuracy, and overall user experience, with the aim to improve the app's capacity to handle more users.
Digital Minister Gobind Singh Deo revealed that the government will join forces with both TuJu and the local navigation platform Pintaz to strengthen their services as part of the broader GovTech initiative to enhance digital public services. The minister affirmed their commitment to collaborate with relevant parties, including TuJu, Pintaz, and others, in order to construct more robust apps and enhance the existing services.
Furthermore, Bentong MP Young Syefura Othman complained about her own unsatisfactory experience with TuJu, stating that the application has been extended to cover routes leading to major expressways, apart from highways. The initial focus of TuJu, launched last year, was primarily on expressways, but it now offers additional features like highway CCTV feeds. However, these features do not compensate for the insufficiency of functionality on non-expressway roads.
Written by urgent.news from Lowyat.NET's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
