Safaricom explains why your Fuliza limit can remain at Ksh100 despite regular M-PESA transactions
Safaricom has explained why some customers continue to have a Fuliza limit of just Ksh100 despite regularly using their mobile numbers for M-PESA transactions and other services. The telecommunications company issued the clarification after an X user, identified as K’ande, questioned why his borrowing limit had remained unchanged despite frequent transactions. “@SafaricomPLC why does my […]
Safaricom has clarified why some customers have a Fuliza limit of Ksh100 even with frequent M-PESA transactions. The company responded to an X user, K'ande, who questioned why his borrowing limit had remained unchanged despite regular transactions. Safaricom explained that Fuliza limit increases are determined by NCBA Bank, based on various factors like loan repayment history, airtime usage, M-PESA transactions, and overall repayment patterns.
They emphasized that regular transactions alone do not guarantee a limit increase. To refresh their limit, customers can dial *334# 00 once a month, but this is a request for a review, not a guarantee of an increase. The bank retains discretion over the outcome. Safaricom encourages consistent use of their services and good repayment habits to improve chances of qualifying for a higher limit.
Written by urgent.news from People Daily Kenya's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
