Malaysia’s TuJu app struggles after Anwar suggests switching from Waze
Malaysia’s highway authority is working to resolve technical disruptions affecting its TuJu navigation application following a sharp increase in users. In a statement on Thursday, the Lembaga Lebuhraya Malaysia (LLM) said the matter was being resolved together with the application provider Prosignal Consortium. LLM said the surge in users came after Prime Minister Anwar Ibrahim suggested that the…
The Malaysia highway authority is working to resolve technical issues affecting its TuJu navigation application, following an increase in users after Prime Minister Anwar Ibrahim encouraged the public to consider a locally developed alternative to Waze. Lembaga Lebuhraya Malaysia (LLM) stated that they are collaborating with the application provider Prosignal Consortium to address the disruptions.
The surge in users came after Anwar's suggestion, and LLM has apologized for the inconvenience caused. They are assessing feedback on navigation functions, route information accuracy, and the overall user experience, with ongoing improvements planned. TuJu, introduced on November 26, is a highway navigation app developed by Prosignal in collaboration with LLM, providing travel information, traffic updates, highway facilities, and emergency assistance.
The authority plans to enhance the app beyond system stability, focusing on navigation functions, information accuracy, and meeting user needs. LLM will work with the Works Ministry, the National Cyber Security Agency, and other parties to strengthen the local navigation ecosystem, addressing security and data governance concerns.
Users can submit complaints via email to feedback@prosignalconsortium.my, and the government encourages the public to use TuJu as an alternative to Waze due to security risks concerning Israeli government laws. Further updates will be shared through LLM's and TuJu's official channels.
Written by urgent.news from South China Morning Post's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
