Major US banks take steps after report claims unvetted AI agents are trying to access accounts: Reports
Major US banks are blocking unauthorized AI agents after reports of attempting unapproved transactions raised concerns over account security and privacy.
On Thursday, Axios reported that major US banks have discovered unauthorized AI agents operating within customers' accounts, performing actions without permission. Following the disclosure, Reuters revealed that US banks are implementing measures to prevent unvetted agents from accessing accounts. AI agents are third-party software that operate within bank accounts, assisting customers in managing them.
According to Axios, banks are detecting these agents attempting actions in customers' accounts that were not authorized. In some instances, customers have shared their login credentials with the agents, but the bank's system has intervened and halted the transactions. However, the situation is alarming as the transactions would otherwise be legal, given that the customers shared their credentials.
Amid the growing presence of AI agents, banks are taking preventive measures to avoid compromised accounts. Reuters reported that major US banks, including Morgan Stanley, Bank of America, Citi, JPMorgan Chase, and Charles Schwab, are now blocking these agents.
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