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Blue lights to keep your lights on: When service delivery only happens under security escort

Across Johannesburg, entities like City Power, Joburg Water, and Pikitup face mounting hostility from organised criminal networks.

Blue lights to keep your lights on: When service delivery only happens under security escort

Routine maintenance in Johannesburg's suburbs has evolved into a perilous security issue, with municipal workers requiring armed police protection to perform essential tasks such as repairing power lines and clearing refuse. This was illustrated by a recent armed robbery that occurred on October 12, during which City Power technicians were held at gunpoint and robbed of their belongings in Riverlea.

In response, City Power partnered with the Langlaagte Police Service to provide armed escorts for their technicians in the area. City Power spokesperson Isaac Mangena stressed that staff safety is their top priority and that they have arranged for security escorts until the area is deemed safe for normal operations.

The incident is not an isolated case, as various utility companies in Johannesburg face increasing hostility from organized criminal networks. City Power, Joburg Water, and Pikitup have all reported similar challenges. Willem Els, a security specialist, explained that the violence against service delivery workers is driven by illegal utility connections, extortion rings, and broader infrastructure syndicates.

These criminal groups demand payments or threaten to disrupt services until municipalities comply with their demands. Els attributed the lack of security to a failure in the criminal justice system, citing that fewer than 12% of recorded crimes result in convictions, removing the fear of retribution for these criminals.

The issue of service delivery security is a growing concern that exposes the shortcomings of the national security apparatus' ability to maintain a safe operating environment for local government. Political analyst Daniel Silke highlighted that municipalities are directly bearing the financial and operational costs of these broader law enforcement failures.

Political parties have differing views on how to address the problem. The Democratic Alliance advocates for decentralization and devolution of power to local authorities, while the ANC, EFF, and MK Party prefer national intervention. However, Silke believes that giving local authorities more power over security could ultimately prove beneficial.

To find sustainable solutions, experts agree that addressing violence against municipal crews requires a holistic, community-centered approach.

Written by urgent.news from The Citizen's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Read the original at citizen.co.za →

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