Apple’s folding phone arrives in stores soon. See these dos and dont’s first

Apple's first folding smartphone, the Duo, launches in stores this Friday, offering iPhone fans the benefits of a flexible display. However, these innovative devices come with unique care and protection requirements. Folding screen phones provide the advantages of a compact size that can expand into a larger seamless screen, and can also function as their own stand or tripod. But they demand a bit more attention than traditional smartphones.

Many users have noticed delays in shipping dates for preorders of the Duo, with Apple yet to publish any online care instructions. Competitors like Samsung and Google, which have been producing folding devices for years, have provided guidance on maintaining these gadgets. Here's what they suggest:

Should you invest in a screen protector? It's advisable for traditional smartphones, but the situation is more nuanced for folding phones. The Duo features both a rigid outer screen and a main folding inner screen. Protective cases for the outer screen are available on platforms like Amazon, but the inner screen comes with a pre-installed protective layer.

Unlike Samsung and Google, Apple hasn't officially disclosed whether it will allow third-party screen protectors. Apple's vice president of hardware engineering, Kate Bergeron, confirmed during a video interview with an Italian influencer that the Duo's cover layer is replaceable, emphasizing its customer-friendly design. However, a tech YouTuber discovered that AppleCare's service list for the Duo includes a "cover layer" for $19. Apple's press office didn't respond to a request for confirmation.

Regardless, it's crucial to use a protective case for the Duo, available from Apple or third-party manufacturers. Avoid taking the phone to beach environments, as the hinge mechanism is vulnerable to sand and dust, which can cause screen and hinge damage. If the phone begins making unusual noises during folding, it's best to refrain from opening or closing it further to prevent potential malfunctions.

When closing the folding screen, be cautious to avoid contact with crumbs, fingernails, or sharp objects. Strong magnets on the phone's edges may attract metallic items, potentially causing damage. Some manufacturers even recommend keeping the phone separate from keys or coins in your pocket or bag.

Additional tips include avoiding bending the phone backward or applying excessive force during opening and closing. Honor, a Chinese phone brand, advises against opening or closing its folding devices in extremely cold temperatures, as the screen can become brittle and crack more easily. Finally, remember to adhere to general smartphone cleaning and maintenance practices to prolong your device's lifespan. For more tech tips, reach out to onetechtip@ap.org.