Taobao Malaysia kicks off 11.11 sale with free shipping on 400 million items and AI-powered shopping features
Taobao Malaysia has launched its 11.11 Global Shopping Festival, offering free shipping on 400 million products and introducing AI-powered shopping features to enhance the cross-border shopping experience. The campaign, running from October 20 to November 13, 2026, provides access to over three billion products across various categories, with a focus on high-quality items that reflect consumers' interests and lifestyles.
To assist shoppers, four AI-powered features will be rolled out, including an AI Try-On feature for visualising clothing, an AI Shopping Assistant for personalised recommendations and price comparisons, AI Product Insights for summarising reviews and specifications, and a Voice-Search-by-Hold tool for users who cannot find the right keywords.
Additionally, the platform is expanding its local logistics network by introducing more than 1,400 local return drop-off points across Malaysia in collaboration with J&T Express, aiming to simplify the return process for eligible purchases. The festival also features several promotions and savings, such as up to 15 per cent off sitewide, daily air shipping discount vouchers, exclusive rebates for eligible cardholders, and up to 50 per cent off platform vouchers for English app users.
Brief written by urgent.news from Malay Mail's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
