Lawsuits Allege Delivery Robots Recorded Biometric Data Without Permission
As delivery robots roll through cities like Chicago, they’re fueling fears about unregulated surveillance in public spaces.
Two proposed class-action lawsuits in Chicago allege that delivery robot companies Coco Robotics and Serve Robotics collected biometric information from customers without their consent. The plaintiffs, Mitchell Breidinger and Barry Schain, claim that the robots captured their faces, heads, hands, and body geometry during deliveries in September 2025.
The companies are accused of violating Illinois' Biometric Information Privacy Act, which mandates written notice of data collection, consent, and retention schedules. Both companies deny the claims, stating they do not record biometric data. The lawsuits seek damages of up to $5,000 per violation. The use of robotic delivery services has grown rapidly, with projections of significant expansion in the coming years.
However, there is growing concern over potential privacy violations and job loss as the technology becomes more prevalent.
Written by urgent.news from CNET's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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