The non-gamer CEO racing to save Microsoft’s Xbox

Asha Sharma, a 38-year-old executive with no prior video game experience, has been appointed by Microsoft CEO Satya Nadella to rescue the struggling Xbox gaming business. Located at Microsoft's sprawling Redmond, Wash. campus, Sharma's office is adorned with Xbox memorabilia and a skateboard, despite her lack of gaming background.

Sharma has already begun implementing major changes, including cutting staff, reorganizing studios, and focusing on core franchises like Halo and Call of Duty. Her efforts aim to improve Xbox's performance and brand, despite the scrutiny from gaming fans and Microsoft executives. Sharma's rapid changes and clear communication style, including social media posts and employee memos, have drawn both praise and criticism.

While Sharma faces significant challenges in revitalizing Xbox, the company's $21 billion investment in the business and its potential role in Microsoft's AI future adds to the pressure.