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Small business owners: We want to hear your AI stories

Keeping a small business afloat is no easy feat. That's why some small business owners have enlisted an extra pair of hands, or rather, code.

Business Insider is reaching out to small business owners who utilize artificial intelligence. Frazao Studio Latino/Getty Images Operating a small business is a monumental task. Some proprietors are harnessing AI to simplify responsibilities, expand operations, and enhance efficiency. If you are a small business owner utilizing AI, Business Insider wishes to learn from your experience.

In the United States, small businesses are the lifeblood of the economy. As of 2025, there were more than 33 million small businesses in operation, employing nearly half of the nation's workforce, according to the US Chamber of Commerce. Small businesses constitute 99% of all companies in the US.

Running a small business is a formidable challenge. Attracting customers, hiring staff, advertising, and covering business expenses can present an endless array of obstacles, particularly for a small team. This is where AI has proven invaluable for some businesses, helping them streamline processes, scale products, and boost productivity. Business Insider is eager to hear from small business owners who have embraced AI to enhance their operations.

Written by urgent.news from Business Insider's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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