Gen Z doesn’t have a feedback problem. We all do
When I started my first company, the only feedback my team ever got from me was praise. I was too scared to be critical. This was in the 2010s, when you couldn’t go a day without seeing a headline about millennials and how we coddled we were. Leaders claimed that they had to walk on eggshells around us, fearing that if they gave the “participation generation” anything but praise, we would quit.…
When Barry-Wehmiller University (now Chapman & Co. Leadership Institute) taught author how to communicate and gave feedback methods, the author implemented these practices in her company. These feedback methods included Feeling, Behavior, Impact, and Keeps and Considers. The company saw a dramatic rise in retention, showing that the issue isn't with Gen Z or any specific generation. Instead, the problem is that people don't learn how to provide and receive feedback effectively.
Written by urgent.news from Fast Company's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
