Workweave: an AI company brain that turns information into useful work
What if your company information could help your team decide what to do next? Most companies already have useful information. Some is in documents, some is in spreadsheets, and some is in Slack messages. The hard part is connecting it. Someone asks a question. A manager looks for the right document. Another person checks who owns the work. Someone else creates a task. Later, the team has to…
Workweave is an innovative AI company designed to transform a company's existing information into actionable tasks and responsibilities. By connecting various sources of data such as documents, spreadsheets, and Slack messages, Workweave simplifies the process of decision-making within teams. The AI system facilitates the identification of relevant information, determines responsible individuals, and maintains a record of each task's progress and outcome.
Workweave utilizes FalkorDB as its database to store and link company knowledge across multiple industries, including logistics, energy, food production, and software.
When a user interacts with Workweave, they first select the specific area of their company they want assistance with, the desired help, and a workspace name. The app then guides the user through uploading relevant information, such as company profiles, procedures, reports, or spreadsheets. Before saving this data, the user receives a preview to confirm its accuracy.
The platform acknowledges that the suggested connections between people and responsibilities are not definitive, but rather suggestions that require administrator review before implementation.
When a user poses a company-related question to Workweave, the AI system examines the available information, locates pertinent evidence, and generates an answer based on that evidence. If the required information is not present, the app will clearly indicate that the answer cannot be provided. For instance, if a user asks about the person responsible for handling billing issues and the company's approval process, Workweave would search through the company's data, find the relevant information, and give a well-informed response.
Workweave integrates with Slack, allowing users to communicate within their company's existing messaging platform. After connecting a Slack app to Workweave, the administrator sets up event subscriptions, provides necessary permissions, and grants the app access to relevant Slack channels. Once connected, Workweave monitors selected channels for messages and processes them accordingly.
The AI behind Workweave determines whether a Slack message requires further attention or should be treated as a regular message. It does this by checking if the message contains a request for work. If the AI identifies a work request, it generates a draft task, including a title, description, matching words, and any deadlines mentioned in the message. The AI does not automatically create the task; instead, it offers the draft to the administrator for review and approval.
To assign a task to the appropriate person, Workweave utilizes its AI to search FalkorDB for suitable employees based on the company's recorded information. The AI evaluates factors such as role and responsibility match, previous task completion, deadlines, and open workloads before proposing a list of potential candidates. The administrator can view and edit the suggested task before approving and creating it in ClickUp.
Once the task is created, Workweave saves the task ID and notifies the user via Slack, including a link to the task for their reference.
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