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Saudi Arabia ensured citizens' safety abroad during crisis, academic says

Dr. Naif Al-Waqaa says Saudi Arabia and its embassies protected citizens worldwide during the crisis, maintaining direct contact and support.

Saudi Arabia ensured citizens' safety abroad during crisis, academic says

Saudi Arabia's Ministry of Commerce seized over 1.3 million noncompliant products and conducted more than 144,000 inspections in Q3 of 2026, as revealed in the Consumer Protection Bulletin. The 1,399,251 products, which violated the Commercial Data Law and Anti-Commercial Fraud Law, were seized during 11,141 inspection visits in collaboration with joint security campaigns.

The establishments were referred to the Public Prosecution for legal proceedings. The ministry achieved a 92% compliance rate among establishments. Over 210,901 consumer complaints were processed, with an average processing time of 1.5 days. E-commerce stores had the highest number of complaints at 101,657, followed by 31,402 complaints related to exchange and refund policy violations, and 24,496 complaints involving contractual disputes under consumer protection regulations.

The ministry also launched 30 recall campaigns in the automotive sector, covering 191,920 vehicles and 40 products, addressing defects in systems like instrument clusters, exhaust gas recirculation, control units, and automatic transmissions. Fines exceeding SR8 million were imposed on a vehicle dealership with 175 after-sales service violations, leading to the dealership's ban on vehicle imports and compensation to affected consumers.

The ministry identified 475 preliminary suspicions of commercial concealment and 58 market regulation violations during 12,292 inspection visits, imposing a total of SR2,141,820 in fines related to anti-commercial concealment violations. An AI-powered service was introduced through the Commercial Report application, used in 82,294 complaints, which represented 29.2% of the total complaints and achieved a 70% correct-classification rate.

Written by urgent.news from Saudi Gazette's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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