Bengaluru metro commuters raise questions over unused balance in smart cards as NCMC adoption grows

Bengaluru metro commuters are raising concerns over unused balances on their smart cards as more people adopt the National Common Mobility Card (NCMC). The issue arises when commuters switch from traditional Namma Metro smart cards to the NCMC card, as they are unable to transfer the remaining balance to the new card or receive a refund.

This creates a practical problem for passengers who wish to completely transition to the NCMC system, as the remaining balance may not be fully utilized due to the minimum recharge amount required for the new card. While the amount involved may be relatively small, commuters argue that it is about the principle of retaining passengers' unused money when they have moved to a newer and more widely usable payment system.

Brief written by urgent.news from The Hindu's own syndicated text. Machine-written — may contain errors; check the original before relying on it.