Japanese taxi drivers granted right to kick rude passengers out of their cabs before destination
If passengers can’t be polite, then they can be walking. Earlier this year we took a look at a change in the rules regarding taxis in Japan when the government gave the OK for ultracompact kei cars to start being used as cabs. Now comes another revision to regulations aimed at keeping the taxi experience […]
Japanese taxi drivers have been granted the authority to eject rude passengers from their vehicles before reaching the destination. This change in regulations, announced by the Ministry of Land, Infrastructure, Transport and Tourism, expands the rights of drivers beyond the previously permitted scenarios, such as the passenger becoming physically violent, possessing illegal items, or being overly intoxicated.
Now, drivers can also remove passengers who are verbally abusive, make unreasonable demands, or behave in other disruptive ways. The amendment comes alongside a new requirement for taxi and bus operators to establish protocols for protecting drivers from customer harassment, which may include giving drivers the power to remove rude passengers.
If a belligerent individual refuses to leave the vehicle, operators will need to establish their own protocols, with contacting the police as a potential course of action. The new regulation is anticipated to take effect before the end of the year, encouraging passengers to maintain good manners while using taxi services.
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